Frequently asked questions

We’ve tried to answer as many of your questions as possible within the below sections. Please don’t hesitate to contact our office manager, Kellie B. with additional questions or concerns.

Billing and Insurance

When is payment due for services?

All payments and/or copays are due in full at time of service.

What payment methods do you accept?

We currently accept cash, personal checks, cashier’s checks, debit cards, and major credit cards (Visa, MasterCard, and Discover).

Does Chapko and Shah offer financing options?

Absolutely! We offer financing through Care Credit and Wells Fargo.

What insurance plan does your office accept?

We are an in-network provider with the following insurance companies: Delta Dental PREMIER, Cigna, and Metlife. As a courtesy to our patients we submit to all dental insurance companies, with the exception of Medicaid, State-aid, and HMO policies. However, keep in mind coverage is subject to restrictions and/or policies determined by the patient’s specific insurance company/policy. We encourage all patients to contact their insurance company for further details.

What if I don't carry dental insurance?

Uninsured patients are welcome! We believe all patients deserve premier dental care regardless of insurance status.

Scheduling and Appointments

Is Chapko and Shah accepting new patients?

Yes! We are always accepting new patients.

What information is required for an appointment?

To schedule an appointment we need your full legal name, date of birth, contact information, and insurance information if applicable. If you have dental insurance and you are not the subscriber we will require the subscribers information as well. At your first appointment we will also request permission to take a copy of state issued identification and insurance card if applicable.

Does Chapko & Shah offer free consultations?

Yes! We currently offer free consultations for implants, Six Month Smiles, and second opinions.

Do you offer pediatric dentistry?

Chapko and Associates is proud to offer pediatric dentistry in Belvidere, IL. However, any children under the age of 18 must be accompanied by a parent or legal guardian.

Start on your path to better oral health today.

We’d love to hear from you to discuss how we can help you build a better level of dental health!

© 2021 Chapko & Shah Dentistry.